Information and Terms and Conditions 2024
Please email emilywesleyjonescreative@gmail.com to request a personalised digital art piece.
A request does not confirm a custom is ordered and or guaranteed it going to be created.
Emily Wesley-Jones (Emily) has the right to decline or discontinue work where she sees fit and with in reason.
A initial deposit of 50% of the final price is required for the piece to be created this is due with in 5 working days to secure your spot. Payment after this time period may result in a delayed time turn over or you may miss out completely as if deposit is not paid within the time period of 5 working days you are forgoing the holding of your custom spot and are at risk of it being passed on to a waitlist client. – You will receive a quote with a final price prior to the commission piece being started. Commission will not be started until initial deposit is received and time period begins from the date and time of the deposit being received. This deposit is non-refundable. If you do not wish to proceed or are unhappy to continue working with me this deposit is strictly non-refundable and by paying you acknowledge and agree you will not get this deposit back under any circumstance. If you require more information around our return and refund policy please click here.
Once your piece is created you will be contacted with a draft copy that you can check over at which point adjustments can be made if needed and desired before the piece is finalised and confirmed. Up to 5 drafts are included with no extra charge.
Once your piece is finalised the remaining amount of the total needs to be paid before the item is emailed/shipped or picked up.
Each piece is custom so please allow 2-3 weeks for completion of your piece. This time frame is a guide but may vary either way in length please let us know if you require your custom by a certain date.
Sharing your custom: Emily owns full rights to share all customs on Emmys Creative social media, marketing, and for other uses where I see fit. If you do not wish for your piece to be shared please tell me and I will respect your wishes and not share the creation. I will not share customs until after Christmas or the gifting date ( if provided ) and have a delayed sharing time minimum of 1 month after you receive your print. Being able to share customs means I can show my work to other potential customers and thus, be able to create more custom work for people to cherish and love.
You will be emailed another copy of the terms and conditions at the start of contact, please also read this in case there are specific T&Cs tailored to individual customs.